【工作职位】:前台客服 Receptionist (内部招聘)6 d) z* \. \! Q4 v6 Q. T# ~& _
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【工作地区】:North York
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3 y9 K3 Q' R9 k* G& @7 |1 B$ v【工作时间】:Monday– Friday 9:00am – 5:30pm0 I8 R1 L& L- d# m% c" F! q
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【工资范围】:根据经验面议, a1 Q# ]( w7 d0 p! k
4 h( Q9 R g& K+ v) t5 e【语言要求】:英语流利,国语流利# L; N: {/ O" V6 P. C0 Q3 ]% h) m
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【职位职责】:- \* _, M$ @% B* A0 I
# j: q( r/ Z9 G& K• Greet andregister for customers in Reception
/ ^% Y; N0 U! r# R• Answerphone calls, WeChat or email enquiries
% o u3 w! U7 N& |$ k4 ?7 x• Maintainthe cleanliness and tidiness in Reception Area and common areas
8 V2 `( D. D( d1 g& U1 j3 C• PrepareOffice Notices when necessary
$ L2 ?) O) `; C' t•Responsible for office supplies procurement
0 \" \* S% P- I# @, y4 m3 F) U• Provideassistance for technical issues related to Customer Service phones # \% F' a+ @9 D0 j
• Conductcustomer satisfaction survey s • Addresscustomer enquiries and resolve customer complaints.
' P3 A& Y) W5 i0 o• Usetelephones to reach out to customers, to verify account information, understandcustomer’s needs and promote our services. 5 s( G% A2 U/ u, y( F2 i, l/ Q
• Advise oncompany information. 5 o4 i8 b6 e4 k/ D& W, F! M5 x- F
• SupportCompany events and ad hoc tasks as assigned ( \* I# o# ?. J' w
【职位要求】:
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( r3 q+ a. x- J( I• Collegeor Degree holder in any discipline. 5 t4 r0 U2 d) Z+ P9 {( Y3 t
• Min. 1year experience in Office Admin or Customer Service or Sales in a fast-pacedenvironment 9 A! ]9 k; @' B8 ~4 f0 o
• Goodcommand of both spoken and written English & Chinese (Mandarin / Cantonese)
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• Able todemonstrate high level of attention to detail and look for process solutions ; v. H! V% z$ H2 J5 a) | l
• Abilityto adapt to and manage frequently changing priorities
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• Customerservice orientation, be approachable. 8 n1 `# ]1 p: q# M' l/ _+ f' t
•Demonstrate clear ownership & accountability for own deliverables. Resultsoriented.
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• Excellentinterpersonal skill and communication skill
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• Able towork independently and be a team player
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•Comfortable to live with ambiguity
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• Self-motivated and challenge status quofor continuous improvement
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•Proficiency in MS applications (Word, Excel and PowerPoint). Job Types: Full-time,Permanent
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欢迎相关经验者,新移民,本地应届毕业生,及持工签的留学生申请。 有意向申请者请发送您的简历到recruit@s2consulting.ca 并在标题注明约克论坛。 g& o" o" U7 [4 Y! v( |
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联系我们: 电话: 647-567-2388 Sophie 微信: S2humanResources 地址: 5th Floor, 205 Placer Court, North York, ON. M2H 0A9 (Victoria Park Ave. / McNicoll Ave.) - l" ^' K& C# x2 ]/ d
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